Facilities Rama Spa is a day spa which are specially designed for full body massages, Thai traditional massage, face massages and foot massages & spa. working time:
Women: 10:00 - 15:00
Men: 17:00 - 22:00 Rama Etiquette
A trip to the spa should be a relaxing, blissful experience, but if it is your first visit, it can be slightly nerve-wracking not knowing what to expect. The following tips on spa protocol act as a manual to make the most out of your first rama-spa-going encounter.
Make Reservations
It is highly recommended to book your appointment in advance. Although we may be able to accept reservations for the same day. you can make your reservations either by phone or online. Please note that your online reservation will only validate if you accomplish the payment online and when you receive the reference code.
Show up on time
Arrive about 15 minutes early to check-in, change and relax. You may also need a few minutes to fill out paperwork the first time. Should you arrive late for your appointment, your service will be adjusted to the time remaining & you will be charged for the full service scheduled. we regret we cannot be responsible for unpredictable circumstances.
Cancellation policies
If you know you are not going to make it, you may reschedule your appointment but let the spa know as soon as possible. An 8 working hours notice is kindly required for cancellations or a cancellation fee will be considered as below:
4 hours prior to reserved time: 30% penalty
2 hours prior to reserved time : 50% penalty
notifications under 2 hours or "no-shows" will be charged for full service.
** Please note that these fees are set for the reservations paid in advance.
Manners
When you make a massage appointment, the receptionist will generally ask if you have any preference for any kind of massage. When you book your appointment, tell them it's your first spa visit. They would take time to answer any questions you have. You are advised to let the essential oils absorb your skin for at least 2 hours after getting a massage. Relax, enjoy and allow others to care for you.
Treatments are conducted jewelry-free, so please leave valuables at home or in your locker.
A spa is a great place to get a little alone time, so it's best not to bring children or other company who doesn't seek any kind of services.
Please keep your cell phone switched off (even in the locker room, or anywhere in the spa) for it disturbs others and keeps you from relaxing.
You will usually undress except your undergarments for massage and body treatments, but your therapist will keep your body draped in dry services and only expose the area to be worked upon.
During the massage, feel free to speak up on anything you would like to be different (more pressure, less pressure, quieter music, a blanket if you're cold, etc.). Your comfort is the most important thing, and your therapist is there for you.
Please note that our masseurs will only serve gentlemen; masseuses will only comfort our lady customers.
Remember that we only offer relaxing massages and if you seek any kind of medical treatments, please contact your doctor. Despite its benefits, massage isn't meant as a replacement for regular medical care. Let your doctor know you're trying massage and be sure to follow any standard treatment plans you have. Most people can benefit from massage. However, massage may not be appropriate for some individuals. Discuss the pros and cons of massage with your doctor, especially if you are pregnant or have cancer or unexplained pain.
Please note that we cannot provide personal therapists and we cannot guarantee that a specific expert will be available at a time.
Don't expect miracles. You won't permanently get rid of all your muscle tension in one massage. Give honest feedback to the therapist, owner, receptionist, etc., as operation personnel cares to know if your spa experience was as expected.
Give honest feedback to the therapist, owner, receptionist, etc., as operation personnel cares to know if your spa experience was as expected.
Take your time getting up. You generally have 5 minutes as the room must get prepared for the next client. Don't rush off right after your treatment. To get the most out of it, you need time to rest afterward.
Try not to eat for at least an hour before a treatment, and drink plenty of water after your treatment.
Tipping
Tipping is customary at most of the spas. But here at Rama Spa, we believe we are making difference through our quality; And our experts are educated to provide you with an unforgettable experience without any personal approach.
Therefore we appreciate it if you show your satisfaction with your recommendation to friends, families and colleagues.